our booking policy
We’re committed to creating a fun, safe, and seamless experience for every family. By booking with Monkey Bizzness, you agree to follow our terms and help us maintain a positive environment for all our guests.
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1
Supervision
Children must be supervised by a parent or guardian at all times while using the play facilities.
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2
Health & Wellbeing
For the safety of all guests, children who are unwell should not use the play areas.
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3
Food & Allergies
We are a nut-free centre. No outside food is allowed inside the venue or on the play equipment.
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4
Dress Code
Shoes must be removed before entering play areas
Socks must be worn at all times -
5
Safe Play
Children should use play areas appropriate for their age.
Our team may guide children to more suitable areas if needed. -
6
Respect Our Space
Please treat our equipment, toys, and facilities with care so everyone can enjoy them.
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7
Respect Our Team
We’re here to help and keep everyone safe. Any abusive language or behaviour towards staff will not be tolerated and may result in being asked to leave.
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8
Personal Items
No jewellery, watches, sharp objects, or loose items are allowed on play equipment. Personal belongings are left at your own risk
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9
Food & Drink on Equipment
Food and drinks are not permitted on any play equipment.
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10
Our Commitment
Our trained team is always on hand to monitor play areas and assist where needed, with access to first aid facilities for your peace of mind.
Thank You!
By visiting Monkey Bizzness, you agree to follow these guidelines to help us create a safe and happy environment for all children and families.
